Privacy Statement

Statement on the Use of Your Personal Information

Privacy Act 1988

As a member of PLAN Australia, Westate Finance Pty Ltd may submit loans through the PLAN Australia network in brokering your mortgage, personal loan or other type of finance.

PLAN Australia is covered by the Privacy Act 1988, which came into operation on 21 December 2001.

In accordance with our obligations under the Privacy Act, this document advises you of the manner in which your personal information is handled by us and by PLAN Australia.

We respect the privacy of your personal information.

You have consented to Westate Finance Pty Ltd and PLAN Australia disclosing the information on your application form, to a lender for the purposes of obtaining finance.

We have collected your personal information in order to complete the application for finance. If you do not provide all of the required information, the application may not be considered for approval.

Westate Finance Pty Ltd keeps a copy of your application in order to communicate with you about the application, and provide other services to you. You have a right to access this information, in accordance with the Privacy Act. If you wish to exercise your right of access, please contact Mick McClure (03) 9763 6355.

A copy of the application is provided to the lender in order to consider your application, and some of the information on the application is provided to PLAN Australia in order to administer the commission payable by the lender. The information held by PLAN Australia is accessible to you in accordance with the Privacy Act. If you wish to exercise your rights of access to this information, please contact PLAN Compliance Department on 1300 787 814 or via email compliance@planaustralia.com.au.

Code Of Ethics

Professional Lenders Association Network of Australia Pty Ltd

We the Members of the Professional Lenders Association Network of Australia Pty Ltd (‘PLAN Australia’) set out this Code of Ethics outlining the minimum ethical standards to be maintained. By adhering to the Code of Ethics we believe that we will:

– Safeguard the reputation and standing of PLAN Australia and its Members;
– Provide Consumers with a high level of confidence and trust in the mortgage broking industry, and thereby;
– Raise the profile and business of all Australian mortgage brokers.

To act with Honesty and Integrity at all times

This will extend to representations made in advertising, commissions received, all communications, advice provided and customer applications. This will ensure that the best interests of both the customer and financial institution are always upheld.

To comply with all Laws and Regulations relating to the Mortgage Industry
To maintain a current understanding of and adherence to all laws and regulations as they pertain to the finance industry.

Conflicts of Interest

In each professional assignment undertaken, a Member must both be and be seen to be free of any interest, which is incompatible with the best interests of the customer. This will extend to both product advice and commissions received. Substantiation of any recommendation will be freely provided to the customer.

To maintain Confidentiality in all dealings

Through adherence to the above, professional conduct will be maintained at all times.